Business Analyst – Temporary
About Dalhousie University
Dalhousie University is Atlantic Canada’s leading research-intensive university and a driver of the region’s intellectual, social and economic development. Located in the heart of Halifax, Nova Scotia, with an Agricultural Campus in Truro/Bible Hill, Dalhousie is a truly national and international university, with more than half of our more than 20,000 students coming from outside of the province. Our 6,000 faculty and staff foster a vibrant, purpose-driven community, that celebrated 200 years of academic excellence in 2018.
A core unit within the division of Student Affairs, the Registrar’s Office (RO) is a large, multi-unit, multi-site operation involved in the entire academic experience of Dalhousie students, from recruitment and admissions through to convocation and beyond. Reporting to the Associate Director, Student Systems and Strategy, the Business Analyst is a key resource in conducting business process analysis and improvements for the Registrar’s Office.
- Undertake business process analysis; gather and document user requirements, research appropriate solutions and define scope of project.
- Analyze implications of system modifications with respect to current processes and make recommendations to the Project Manager on the direction and impact of new technology/opportunities.
- Develop solutions to improve work processes and increase efficiency in operations in the Registrar’s Office.
- Document functional requirements and procedures; prepare project-related data and test plans for approval.
- Develop supporting documentation (such as project timelines, technical/functional specifications, test plans, training documentation).
- Investigate new initiatives and best practices in the IT and Higher Education industries and make recommendations for process improvements.
The successful applicant will primarily work remotely, with occasional presence on-campus to meet client needs and operation requirements.
Undergraduate degree in computing or systems field with a minimum of three to five years’ experience in business analysis and/or process improvement, preferably with enterprise systems and processes (or an equivalent combination of training and experience) is required. Knowledge of information management principles and practices is desirable. Experience with analytical and reporting tools is required. Must be highly motivated and able to exercise initiative, multitask, and effectively work in a team environment.