Information Technology Officer
Information Technology Officer
Dallaire Institute for Children, Peace and Security
Duration of Contract (if applicable)
Full-time Equivalency (FTE)
$44,275 – $46,972 per annum (37.5 hours per week)
About the Organization
The Dallaire Institute for Children, Peace and Security (Dallaire Institute) was established in 2007 by retired Lieutenant-General the Honourable Roméo Dallaire, former Force Commander of the United Nations Assistance Mission for Rwanda (UNAMIR). Our mission is to develop new strategies and tactics to progressively end the recruitment and use of children as soldiers worldwide.
Reporting to the Director of Operations, the Information Technology Officer (ITO) will ensure new staff are successfully onboarded in regards to the technology, hardware, and software used in daily operations, as well as supporting existing staff with troubleshooting any IT issues that arise. The ITO will take the lead on the information management needs of the organization and will inform and advise the Executive Team on the purchase of new technologies, programs and/or software that will make the work of the DI increasingly fluid and efficient.
- Act as the main point of contact for the IT needs of headquarters, field, and remote staff, as well as vendors and contractors.
- In coordination with Dalhousie IT Services, manage and triage IT requests by nature and urgency.
- Set up new users’ accounts and profiles and handle password issues across all relevant software and programs used. Manage and oversee the purchase of new equipment and IT requirements.
- Onboard new staff in regards to the software and systems being used by the organization.
- Provide strategic input and advice to the Executive Team regarding technological upgrades and changes to IT requirements.
- Update/input content on the DI website, as required, in conjunction with the Communications Manager.
Occasional international travel may be required.
Due to operational requirements, the successful applicant is required to work in-person on campus
Dalhousie’s vaccine mandate has been suspended at this time, and employees no longer need to provide proof of full vaccination. However, health and safety risks to our community will continue to be monitored and a vaccine mandate may be reinstated if necessary.
Undergraduate degree in Computer Science, Information Technology, or other related field, with a minimum of 2 years of related experience (or equivalent combination of training and experience) is required. Experience troubleshooting issues and providing help desk support for up to ~25 local and remote employees for PC and Mac, as well as experience maintaining websites, and working with Office 365 (Excel, SharePoint) are required. Effective communication and training skills are essential. Must be highly organized with the ability to work in a fast-paced environment. Experience in website design is a strong asset. Familiarity with Dalhousie’s IT infrastructure is an asset. Demonstrated interest in international affairs, development, and children’s rights is preferred. Fluency in an additional language other than English is highly desired.
Dalhousie University supports a healthy and balanced lifestyle. Our total compensation package includes a voluntary RRSP, health and dental plans and an employee and family assistance program.
We thank all applicants for their interest, however, only candidates selected for an interview will be contacted.
Dalhousie University is committed to fostering a collegial culture grounded in diversity and inclusiveness. The university encourages applications from Indigenous persons (especially Mi’kmaq), persons with a disability, racialized persons, including persons of Black/African descent (especially African Nova Scotians), women, persons of a minority sexual orientation and/or gender identity, and all candidates who would contribute to the diversity of our community. For more information, please visit www.dal.ca/hiringfordiversity.
Posting Detail Information
Number of Vacancies
Open Until Filled