Department: Information Technology
Location: Halifax, NS
Type of Employment: Regular, Full Time
Date Posted: 18th August, 2020

Nova Scotia Power’s greatest source of energy is our people. In a culture focused on safety and our customers, we are committed to providing exceptional electricity service to Nova Scotians and rewarding careers for our employees. We are hiring solution-minded people excited to help us grow into the future. Therefore, we are currently looking to fill the position of Smart Meter Data Analyst to join us in supporting NSPs Advanced Metering Infrastructure (AMI) solution.

Advanced Metering Infrastructure (AMI) is a secure communication network system that involves advanced communication technology and meters. The meters used in AMI systems are commonly referred to as “smart meters” as they allow for remote two-way communication capability which enables a wide variety of benefits including operational efficiencies that translate into customer savings.

As a member of the Smart Meter Operations Centre (SMOC) Team you will join a dynamic group of responsive professionals responsible for performing the tasks required to maintain a high-performance network communications infrastructure.

The Smart Meter Data Analyst is responsible for the day-to-day monitoring of the Meter Data Management system to ensure synchronization exists between the MDM, the CIS and the AMI head-end. Analysis, reporting, and exception handling are a primary focus of the Smart Meter Data Analyst.

-Support overall implementation of AMI metering functionality and establish AMI performance indicators.
-Support AMI metering functions, including maintenance of billing data and associated software applications as well as responding to ad hoc requests related to technical meter and meter data needs.
-Support the business functions enabled by AMI data, resolving issues, performing complex meter data analysis, fix missing or corrupted data, and ensuring data is generally prepared and available as needed.
-Run performance reports, update dashboards, and distribute to applicable interested parties/departments.
-Provide analysis, trends, and relationships in data that support existing, emerging, and new business opportunities
-Participate in testing of new patches or versions of MDM and related software
-Monitor daily synchronization between CIS, AMI headend and MDM
-Assist with implementation and testing, of required CIS software/process changes for Billing, Metering, and Customer Service
-Develop documentation and maintenance of processes and procedures
-Develop, configure, and test MDM reports and applicable rules engine
-Generate work requests to other workgroups for work to be performed in servicing customers for such actions as re-reads, stopped meters, reading correction, field investigation of stale meters, investigation of data gaps

You will be responsible for your personal safety and that of your co-workers by observing all Occupational Health and Safety Rules and Regulations. You will be accountable for environmental performance as it relates to the environmental management system processes and initiatives.

Skills, Capabilities and Experience:
-Minimum completion of a 4-year post-secondary degree in business informatics, computer science, Business Administration, or other related field.
-Minimum of three years’ relevant experience with metering and billing functions and a strong understanding of utility billing practices
-Previous experience with data modeling or analysis in database systems.
-Capacity to work and communicate with a range of stakeholders.
-Superior written and verbal communication skills; ability to clearly communicate complex technical concepts.
-Ability to work effectively as part of a small team in a fast-paced, rapidly changing environment.
-Ability to travel and work flexible hours, as necessary.

Technical skills:
-Competency using MS Office Outlook, Word, Excel.
-Competency developing complex databases and reports using data visualization tools such as Tableau
-The ideal candidate will have an understanding of Metering Standards and also be familiar with quality assurance programs.
-Knowledge of data processing standards and Measurement Canada requirements would be a definite asset.

The successful candidate must be willing to complete a Criminal Background Check.

At Nova Scotia Power, our employees are our greatest strength. Our Leadership Competencies set standards that advance our business strategy, deliver results for customers, and provide career development for employees. As the ideal candidate for this position you speak up on health, safety and environment issues, and demonstrate a belief that all injuries are preventable. You support flexibility in the workplace and embrace change. A Business Analyst builds strong collaborative relationships with a commitment to a respectful, inclusive and productive work environment while demonstrating integrity and a commitment to operational excellence for our customers. Lastly, we encourage you to proactively ask questions and seek information to understand how your work relates to the business goals and make well informed decisions.

Reports To: Meter Lead, AMI

Form of Application: Click the APPLY button at the end of the online job posting. Complete all required information fields, and copy and paste your covering letter and resume into the online form.

Salary: Commensurate with qualifications and experience.

Must Be Received By: All interested candidates should apply no later than September 2nd, 2020. Late applications may not receive consideration.

Recruitment and Promotion Policy: When filling vacant positions, we are determined to hire the best candidates available. We’re committed to providing employees with a fair and equal opportunity to compete for jobs. Hiring and promotion of employees is based on skills, capabilities, knowledge and demonstrated abilities.

We value diversity in the workplace and strongly encourage applications from all qualified candidates including African Nova Scotians and other members of the visible minority community, Aboriginal peoples, persons with disabilities, and women in non-traditional roles.

Normally, unless otherwise requested in advance, the supervisors of internal candidates selected for an interview will be contacted in order to facilitate scheduling of the interviews. The supervisor will maintain the confidentiality of the employee’s application.

About Nova Scotia Power

We provide 95 per cent of the generation, transmission and distribution of electricity in Nova Scotia, and serve 500,000 residential, commercial and industrial customers across the province.
Our 1,700 dedicated, safety-focused employees help manage $4.1billion worth of generation, transmission and distribution assets and produce more than 10,000 gigawatt hours of electricity each year.
We use a fuel mix including hydro, tidal, wind, coal, oil, biomass and natural gas to generate electricity. Our facilities can generate as much as 2,453 megawatts of electricity that is delivered across 32,000 km of transmission and distribution lines throughout Nova Scotia.