Operations Reporting Analyst

Reference Number: 8736

Department: Smart Meter Operations Centre

Location: Halifax, NS

Type of Employment: Regular, FT

Nova Scotia Power’s greatest source of energy is our people. In a culture focused on safety and our customers, we’re committed to providing exceptional electricity service to Nova Scotians and rewarding careers for our employees. We’re hiring solution-minded people excited to help us grow into the future. Therefore, we are currently looking to fill the position of Operations Reporting Analyst to join us in supporting NSPs Advanced Metering Infrastructure (AMI) solution.

Advanced Metering Infrastructure (AMI) is a secure communication network system that involves advanced communication technology and meters. The meters used in AMI systems are commonly referred to as “smart meters” as they allow for remote two-way communication capability which enables a wide variety of benefits including operational efficiencies that translate into customer savings.

As a member of the Smart Meter Operations Centre (SMOC) Team, you will join a dynamic group of responsive professionals responsible for performing the tasks required to guarantee our customers high quality, billing-ready data.

This key function is within the Smart Meter Operations Center and operates in a fast paced, demanding environment. As a key member of the SMOC Support Team, you will be accountable for the timely and accurate data collected from the AMI Smart Meters. You will specifically have the following accountabilities:

  • Develop visually articulate dashboards that convey relevant information based on business requirements
  • Review data sources, data, and work flows to interpolate and extrapolate data
  • Develop and review reports from large and complex structured data sets
  • Develop and debug complex SQL queries involving multiple data sources
  • Develop and maintain data catalogs, data dictionaries, and data models (experience with TabPy Python or similar tools)
  • Developing tests and test cases to validate data sources and support new data set integrations
  • Create ad-hoc reports to address emergent business needs

You will be responsible for your personal safety and that of your co-workers by observing all Occupational Health and Safety Rules and Regulations. You will be accountable for environmental performance as it relates to the environmental management system processes and initiatives.

When necessary, must be flexible and be available for after hour emergency service restoration.

Skills, Capabilities and Experience:
A degree or diploma in Computer Science, Business Administration, or Engineering Technology (or related experience) is required for this position. Related experience supporting meter technologies, customer information systems, and work management systems is considered an asset.

As the successful candidate you will also demonstrate the following:

  • Experienced at requirements building, data modelling, and workflow development aligning to business process
  • Advanced experience with SQL, relational database querying, etc.
  • Familiarity with the concepts of quantitative business, statistical modelling and machine learning
  • Detailed business analysis skills – capable of diving deep to understand business user-needs
  • Experience with data transformation
  • Experience with data quality management, including data profiling, assessment and classification
  • ITIL / ITSM / ServiceNow experience is considered an asset
  • Experience with the Microsoft suite of productivity tools is considered an asset (e.x., Word, Excel, PowerPoint, SharePoint)
  • Effective communication skills with technical and non-technical audiences
  • Experience with change management methodologies
  • Experience delivering services with a customer-centric mindset

Reports to: SMOC Technology Lead
Form of Application: Click the APPLY button at the end of the online job posting. Complete all required information fields, and copy and paste your covering letter and resume into the online form.
Salary: To commensurate with qualifications and experience
Must Be Received By: All interested candidates should apply no later than September 22 2021.
Late applications may not receive consideration.
Recruitment and Promotion Policy: At Nova Scotia Power we believe that it is powerful when everyone is included.
We strongly encourage applications from equity groups who have been historically underrepresented, including members of the visible minority community (especially those from historic African Nova Scotian communities), Indigenous peoples (especially Mi’kmaq), persons with disabilities, and women in non-traditional roles, as well as members of the LGBTQ+ community.
If you are selected for an interview and require a specific accommodation, please advise our Talent Acquisition team and we will support you with the recruitment process.

About Nova Scotia Power

We provide 95 per cent of the generation, transmission and distribution of electricity in Nova Scotia, and serve 500,000 residential, commercial and industrial customers across the province. Our 1,700 dedicated, safety-focused employees help manage $4.1billion worth of generation, transmission and distribution assets and produce more than 10,000 gigawatt hours of electricity each year. We use a fuel mix including hydro, tidal, wind, coal, oil, biomass and natural gas to generate electricity. Our facilities can generate as much as 2,453 megawatts of electricity that is delivered across 32,000 km of transmission and distribution lines throughout Nova Scotia.