Description

David Friedrich
+49 176 50 65 83 97
friedrich78@gmail.com

SUMMARY OF QUALIFICATIONS

  • 9 years of experience with the Atlassian tool stack
  • Project initiation, requirement analysis, solution consulting
  • Expert for Atlassian license management
  • “Atlassian Certified Master” (5 Atlassian Certifications)
  • More than 5 years of experience with the Atlassian Partner Program:
    Relations with Atlassian, partner management, partner enablement, sales, license management, certifications, Enablement Academy Program

PROFESSIONAL EXPERIENCE

Certified Atlassian Solution Consultant, Team Lead & Mentor 06/2017 – today

GlobalLogic Germany GmbH, Cologne, Germany

  • Analysis and discussion of existing business processes, design and technical implementation of service management processes
  • Project initiation, requirement analysis, consulting and solution design based on Atlassian tools with focus on Jira, Jira Service Desk and Confluence
  • Partner relations with Atlassian
  • Opportunities & Sales
  • License management, license auditing, license consulting
  • Delivery management
  • Training and further education of the team (currently +15 people)

Atlassian Consultant 07/2016 – 05/2017

brainbits GmbH, Cologne, Germany

  • Requirement analysis, consulting and solution design based on the Atlassian tools with focus on Jira, Jira Service Desk and Confluence
  • Setting up and configuring systems
  • Evaluation, development and presentation of implementation scenarios
  • Consulting on processes, task management, knowledge management and corporate communications
  • Workshops and trainings
  • Operative support

 

Project Manager, Atlassian Applications Manager 07/2005 – 06/2016

VR-Networld GmbH, Bonn, Germany

  • Started as a Content Manager in 2005, later switched to “Online Communications” (2009) – today position would be referred to as “Social Media Manager” – and then to project management (2011)
  • First contact with Atlassian tools (Confluence) in 2012 as part of a project to improve internal communication
  • In 2013 led a project to introduce Jira to the company as a process management tool for business processes
  • Besides the enthusiasm and responsibility for the Atlassian applications:
    – IT projects (project manager)
    – Responsibility Intranet & Extranet
    – Quality Management
    – Responsible for employee manual, manual project management and project documentation
    – Monthly project portfolio reporting to management

EDUCATION

Atlassian Certified Master:

Certified in Agile Development with Jira Software 06/2020
Certified in Jira Project Administration 05/2019
Certified Jira Service Desk Administrator 10/2018
Certified Jira Administrator 10/2016
Certified Confluence Administrator 09/2016

Quality-Manager (ISO 9001) 10/2010

Education

University of Applied Sciences Bonn-Rhein-Sieg

09/2001 - 08/2005 Diploma in Technical Journalism / Public Relations

equivalent today to an international Master of Science (M.Sc.) degree