Description

Atlassian Solution Consultant, Atlassian Certified Expert, Business Analyst looking for a job opportunity in beautiful Nova Scotia

https://www.linkedin.com/in/friedrichdavid

SUMMARY OF QUALIFICATIONS

 

  • 9 years experience with the Atlassian tool stack (Jira, Jira Service Management, Confluence)
  • Project initiation, requirements engineering, solution consulting
  • Expert for Atlassian license management
  • “Atlassian Certified Master” (5 Atlassian Certifications)
  • More than 5 years of experience with the Atlassian Partner Program: Relations with Atlassian, partner management, partner enablement, sales, license management, certifications, Enablement Academy Program

 

PROFESSIONAL EXPERIENCE

Certified Atlassian Solution Consultant, Team Lead & Mentor 06/2017 – today

GlobalLogic Germany GmbH, Cologne, Germany

Analysis and discussion of existing business processes, design and technical implementation of service management processes

Project initiation, requirements engineering, consulting and solution design based on Atlassian tools with focus on Jira, Jira Service Management and Confluence

Partner relations with Atlassian

Opportunities & Sales

License management, license auditing, license consulting

Delivery management

Training and further education of the team (currently +15 people)

 

 

Atlassian Consultant 07/2016 – 05/2017

brainbits GmbH, Cologne, Germany

 

Requirement analysis, consulting and solution design based on the Atlassian tools with focus on Jira, Jira Service Desk and Confluence

Setting up and configuring systems

Evaluation, development and presentation of implementation scenarios

Consulting on processes, task management, knowledge management and corporate communications

Workshops and trainings

Operative support

David Friedrich Page 2 of 2

 

Project Manager, Atlassian Applications Manager 07/2005 – 06/2016

VR-Networld GmbH, Bonn, Germany

 

Started as a Content Manager in 2005, later switched to “Online Communications” (2009) – today position would be referred to as “Social Media Manager” – and then to project management (2011)

First contact with Atlassian tools (Confluence) in 2012 as part of a project to improve internal communication

In 2013 led a project to introduce Jira to the company as a process management tool for business processes

Besides the enthusiasm and responsibility for the Atlassian applications:

IT projects (project manager)

Responsibility Intranet & Extranet

Quality Management

Responsible for employee manual, manual project management and project documentation

Monthly project portfolio reporting to management

 

 

EDUCATION

 

Atlassian Certified Master:

Certified in Agile Development with Jira Software 06/2020

Certified in Jira Project Administration 05/2019

Certified Jira Service Desk Administrator 10/2018

Certified Jira Administrator 10/2016

Certified Confluence Administrator 09/2016

 

Quality-Manager (ISO 9001) 10/2010

 

Diploma in Technical Journalism / Public Relations 08/2005

University of Applied Sciences Bonn-Rhein-Sieg, Germany

(equivalent today to an international Master of Science (M.Sc.) degree)