Description

6494 London Street, Halifax, NS B3L1X4

Phone: (306) 541-6286 | E-Mail: emkryan21@gmail.com | Linkedin: Emily Ryan

Experience

Client Care Coordinator, Hillberg & Berk, Regina SK, September 2018 to January 2019

A Canadian owned and operated business specializing in luxury jewelry and the mission to empower women

The first point of contact for all client inquiries via email, phone or live chat

Shopify online store management

Contributed to the brand’s overall communication strategy

Demonstrated effective time management and prioritizing in anticipating and recognizing clients needs to deliver satisfactory and timely resolutions

Worked collaboratively within all departments

 

Manager of Philanthropy and Communications, The Gaia Project, Fredericton NB, September 2017- September 2018

A non-profit environmental organization with the mission to empower youth to take action on climate change

One year contract position covering the executive director’s maternity leave

Secured over $250,000 in sponsorship/funding

Project manager of the brand and website redesign, including content creation

Created all external and internal marketing material

Ran all digital marketing and communications campaigns

Project manager of the Climate Change Action Plan, in partnership with The New Brunswick

Department of Education

Organized all team meetings, events, board meetings, etc.

Marketing Coordinator, The Ville Cooperative, Fredericton NB,  May 2017- September 2017- Summer position

A non-profit social enterprise set out to empower New Brunswick to learn, share and grow in the spirit of health, wellness, and sustainability

Worked directly with the executive director on marketing and business development strategies

Ran all marketing platforms, including Facebook, Instagram, and Twitter

Wrote monthly blog posts and newsletters

Event management including The Harvest Party, and The Ville’s second birthday

Created and organized entrepreneur week for The Ville’s summer camp

Fostered strong relationships with stakeholders and community members

Export Igniter Program Marketing Intern/Student, SimpTek Technologies Fredericton NB,  Jan 17- Apr 17

Developed a market export plan for local startup SimpTek in part of Ignite Fredericton’s Export Igniter program and class credit

Worked with SimpTek’s COO to develop the plan

Researched target market in New England, Dubai and Canada

Presented in front of key stakeholders in the Fredericton business community

Gained insight into a startup environment and mentality

Attended business training and speaker sessions

 

Shift Supervisor, Starbucks, Fredericton NB, February 2017- May 2017

Demonstrated dedication and commitment to the position while managing university courseload

Shift leader, supervising barista’s to ensure the store was operating smoothly

Ensured Starbuck’s standards and branding were being met at all times

Barista, Starbucks, October 2015- February 2017

Worked part-time while in university teaching me strong time management

Fast pace and high stress environment

Volunteer Work

Vice President of Marketing, Enactus UNB, Fredericton, Sept 2016- Sept 2017

A non-profit worldwide student organization with the mission to engage the next generation of entrepreneurial leaders to use innovation and business principles to improve the world

Ran all social media pages

Built out a marketing plan to gain exposure and increase membership

Marketing lead on all projects and initiatives

Attended all executive planning meetings to create a strategic operations plan

Project Manager, Autism Works Entrepreneurship, Enactus UNB, Sept 2016- Sept 2017

Our team was trained as business consultants through Autism Nova Scotia to work with entrepreneurs with autism

Organized meetings with entrepreneurs

Oversaw the successful creation of one business plan from start to finish

Presented at 2017 Regional competition in Halifax, Nova Scotia

Education

Certificate in Digital Marketing Management, University of Toronto, January  2018 – Current

Online certification designed for professionals in marketing

Certificate of Business Administration Level 1, University of New Brunswick, 2016- June 2019

In the process of completing ADM 2413 Principles of Finance to receive certificate

St.Thomas University September 2012-  May 2017

Bachelor’s of Arts in Psychology with a Business Option

Attended St.Thomas University while studying part-time at the University of New Brunswick for business

U- Sport Athlete, St.Thomas University Women’s Hockey, 2012 -2015

Skills

Public speaking and presentation

DSLR photography at an intermediate level

Project management

Content creation

Sponsorship/fundraising

Adobe Creative Cloud, including InDesign, Illustrator, Lightroom, and Photoshop

Grammar, editing and copywrite

Wordpress management

Mailchimp, Hootsuite, Slack, Trello, Basecamp and Asana

References Available Upon Request