Currently I am in progress of applying for a work permit in Canada. Either through Express Entry or Provincial nominee programs. Which means if I am selected, visa expenses will be on behalf of immigration department and myself. If I receive the job offer, I will automatically pass the system with enough points to qualify for the work permit.
I have extensive experience in 1st and 2nd level IT Support (>9 years) in large multinational companies like Ernst&Young, Datacom, Rio Tinto.
My duties there included supporting customers from all over the world. In addition, I supported users in local offices and remote locations, where I performed all IT Site Support technician duties. Also I have supervisory experience being a team lead in Site Support in Rio Tinto.
Officially certified in: PRINCE2, VMware, ITIL4, MTCNA.
Currently working as Field Applications Support Advisor in Rio Tinto, being a member of a virtual global team. I’m covering support for Central Asia offices. Acting as a single point of contact between business units and various departments, users, vendors, 3rd parties.