Description

Sharestha Drall

+1(424) 567-9877 | sharestha.singh.drall@gmail.com | Halifax, NS | Linkedin | Github

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Make It Work
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Summary of Qualifications

●    3+ years of experience in data collection and analysis

●    Dynamic learner outside the workplace and school, via additional courses and industry, networking, and conference events

●    Strong written and verbal communication skills; that can effectively bridge the gaps between research and distilling it to upper management.

●    Passionate, driven, and dedicated towards creating thorough research-backed solutions and plans.

●    Fluent in Hindi and English

Technical Skills
Operating Systems:                                        Windows, Android, iOS, Mac OS, Linux

Applications & Tools:                                     ServiceNow, Microsoft Office 365, Google Sheets Gantt Charts

Tools:                                                                 VMware, G Suite by Google, Packet Tracer

Project Management Fundamentals:         Agile, Waterfall, Scrum, and Gantt Charts

Languages:                                                       Night-time Pythonista

 

Education & Certifications
Dalhousie University                                                                                                                                                  May 2020

B.A. Psychology (Concentration Neuroscience) & Classics

Google IT Support Professional Certificate

Coursera | Nova Scotia

April 2021
❖      Technical Support Fundamentals

❖      The Bits and Bytes of Computer Networking

❖      Operating Systems and You: Becoming a Power User

❖      System Administration and IT Infrastructure Services

❖      IT Security: Defense Against the Digital Dark Arts

Junior IT Analyst Program                                                                                                                Feb 2021 – May 2021
NPower Canada │ Halifax

14-week intensive online class training on the fundamentals of computer technology, and project management essentials.

●        Configure device operating systems including Windows and Linux, while configuring disk partitions and filesystems

●        Troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and scripting.

●        Support basic IT infrastructure and networking, including DNS and DHCP, applying standard protocols with TCP/IP communications

●        Configure and support PC and IoT device hardware.

●        Manage an organization’s computers and users using Directory Services, Active Directory, and OpenLDAP

●        Learn how to lay the foundations for successful Agile projects using methodologies and tools such as Scrum, Kanban, and Gantt Charts

●        Develop a complete understanding of the Agile project management lifecycle, key techniques, and deliverables.

 

Introduction to Data Science
Cognitive Class |Nova Scotia
Oct 2019
Data Science Hands-On with Open-Source Tools
Cognitive Class | Nova Scotia
Oct 2019
Data Science Foundations – Level 1                      
IBM | Nova Scotia
Oct 2019
The Data Scientist’s Toolbox – John’s Hopkins University        
Coursera | Nova Scotia
Jan 2020
Working in a Digital World: Professional Skills
IBM | Nova Scotia
Jun 2020
Data Science Foundations – Level 2 (V2)              
IBM | Nova Scotia
Jun 2020
Data Science Methodologies                                 
IBM | Nova Scotia
Jun 2020
Splunk 7.x Fundamentals Part 1                                                                           
Splunk | Nova Scotia
Jul 2020
Splunk User Behavior Analytics (eLearning)                                                     
Splunk | Nova Scotia
Jul 2020
01 The SignalFx Solution                                                                                         
Splunk | Nova Scotia
Jul 2020
Splunk Infrastructure Overview                                                                            
Splunk | Nova Scotia
Jul 2020
02 The SignalFx Data Model                                                                                  
Splunk | Nova Scotia
Jul 2020
04 Visualizing SignalFx Metrics                                                                             
Splunk | Nova Scotia
Jul 2020
03 Use Cases for SignalFx Metrics                                                                        
Splunk | Nova Scotia
Jul 2020
Python for Data Science                                          
IBM | Nova Scotia
Sept 2020
Statistics 101                                                             
IBM | Nova Scotia
Dec 2020
COVID19 Data Analysis Using Python    
Coursera | Nova Scotia
Dec 2020
Using Covid-19 Data to Make Supply Chain Logistics Decisions in Spreadsheets       
Coursera | Nova Scotia
Dec 2020
Certificate in Data Analytics                                   
Skye Learning | Nova Scotia
Jan 2021
Programming for Everybody (Getting Started with Python) – University of Michigan
Coursera | Nova Scotia
Jan 2021
Introduction to Packet Tracer                               
Cisco| Nova Scotia
April 2021
Big Data 101
IBM | Nova Scotia
May 2021
Digital Analytics & Regression
IBM | Nova Scotia
May 2021

Work Experience
Urban Researcher                                                                                                                                                                                                                                                                                                                                                                         Oct 2020 — Dec 2020

PIVOT2020 | Halifax, Nova Scotia

●        Established and presented over 7 peer-to-peer workshops discussing mental health, online conferencing success strategies, and successful coping strategies for various mental illness symptoms.

●        Part of a nationwide research initiative across 27 cities around Canada with a team of over 1000 researchers

●        Created and facilitated an educational resource hub with over 90 people wanting to learn about technology and how to code in several languages.

●        Created and executed an organizational structure plan coordinating over 100 employees across the Atlantic Canada Region with my Team Lead and City Coordinator to improve PIVOT2020’s research index.

 

Head Researcher, Data Analyst, and Behavioral Architect                                                                                                                                                                                                                                                                                                  Jun 2018 — Present

Pocket Finance |  Halifax, Nova Scotia

●        Researched, and collected data from over 600 sources regarding consumer psychology and behavioral economics, creating customer personas and journey maps for marketing strategies and MVP rollouts.

●        Analyzed and reported on current market trends and best strategies for app software features/functionalities, optimizing company workflow.

●        Collaborated and worked with several chief executives on various research projects to create executive reports on key issues to tackle.

 

Freelance Writer at Upwork                                                                                                                                                                                                                                                                                                                                                      Jun 2017 — Present

Upwork | Halifax, Nova Scotia

●        Communicated and worked with 20 clients concerning their projects, expectations, and desired outcomes in multiple subjects (i.e., History, Classics, Psychology, Neuroscience, etc.). With over a 95% job success rate.

●        Helped mentor, edit, and create deliverables requested by several clients on a case by case basis. Ranging from editing academic papers, ghost writing content/articles, creating slide decks/presentations, tutoring and coaching for different subjects, etc.

 

Task Completion                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            2017 — 2018

Amazon Mechanical Turk | Halifax, Nova Scotia

●        Fulfilled and processed Human Intelligence Tasks (HIT’s) posted by various companies and establishments.

 

Medical Insurance and Billing Intern                                                                                                                                                                                                                                                                                                                                       Jun 2011 — Aug 2013

Essen Medical Clinic |  Bronx, NY
●        Organized, filed, and scanned contracts for over 60 medical professionals.
●        Recorded and entered data daily for over 100K in monetary deposits from patients, insurances, organizations, and federal sources.

●        Recorded and stored documents, contracts, and personal information for over 500 medical personnel.