Description

SWAPNIL S CHAVAN

Mumbai, INDIA
e-Mail: chavan.swapnil.s@gmail.com
WhatsApp +91-9004336922
linkedin.com/in/swapnil-chavan-16056423
Operations Manager

Provide valuable in-person services as the industry moves to mobile and automated banking solution. Solid knowledge of banking regulations and compliance matters; adhere to security and compliance procedures for protection of cash and other assets. Oversight of workflow to effectively manage lending process to analyze and assess customer’s risk profile.

Contribute to achieving branch sales goals by recommending products and services that meet customer needs. Direct or perform all account maintenance activities requested by customers and management. Operate network computers/software, and other equipment necessary to handle financial transactions.

Area of Expertise

Operations and Financial Analysis
Client Relationship Management
Banking and Investor Relations
Team Building and Management
Accounts Payable and Accounts Receivables
Leadership and Communication
Financial Reporting and Documentation
Program Management and Coordination
Conflict Management and Resolution
Customer Service and Quality Assurance
Microsoft Office Proficiency
SQL Proficiency
Work Professional Oriented
Audit
Professional Experience

Bank of Baroda – Assistant Manager

Nov 2020 ~ Present

 

Location: Mumbai
Assistant Manager – IT Infrastructure

Amalgamation Project: Compromise Assessment and Domain Migration (Windows)
Hitachi Storage Installation Project: Post amalgamation Hitachi Storage mounting and installation with initial configuration and RAID configuration at Data Center. Whitelisting of URL for real time call logging.
CBS 19C Upgradation Project: Upgradation of Core Banking System from Oracle 11G to 19C. Part of the pre-requisite and WAR Room
Golden Gate 19C Upgradation Project: Upgradation of Golden Gate from Oracle 11G to 19C. Part of the WAR Room for DWH and CC (Contact Center)
NetApp Upgradation Project: Upgradation of ONTAP from 9.1 to 9.8 (n-1) for 2 & 4 nodes (each at DC and DR) on FAS 8200
NetApp Augmentation Project: Augmentation of storage 1.2 PB with Hybrid System FAS 8300
3PAR Storage Installation Project: Post amalgamation 3PAR Storage mounting and installation

 

April 2019 ~ Oct 2020

 

Location: Nasik
Joint Manager/Accounts Manager

Managing the daily activities of 9 team members and giving guidance according their allocated task.
Provide support in origination and execution of Corporate Finance Transactions.
Develop and maintain knowledge of the developments in the core product set to explore and refer opportunities.
Maintain regular and frequent dialogue with product partners to assist with relationship maintenance.
Monitor calling plans to ensure business development is pursued across the client base.

 

May 2018 ~ March 2019

 

Location: Ratnagiri
Assistant Branch Manager

Managing the daily activities of 4 team members and giving guidance according their allocated task.
Provide dedicated support to a Business Banking Manager and assist with the management of a diverse portfolio
Oversight of workflow to effectively manage lending process
Work with Managers to analyze and assess customer’s risk profile
Direct or perform all account maintenance activities requested by customers and management

 

May 2017 ~ April 2018

 

Location:

Thane
Retail Operations (Liability)

Built good relationships with clients
Expanded new networking everyday
Sold financial banking product, debit, credit card, insurance, saving, etc
Monitoring the “day-end” process and overlooking the specific checks for special activity.

 

April 2016 ~ April 2017

 

Location: New Panvel, Mumbai
Credit Retail Operation

Monitoring the “day-end” process and overlooking the specific checks for special activity.
Associated with statutory & internal audits and report preparations AIMS, CBS, REPORT and various DATA portals.
Handling disturbances in advances account flow and calculations for retail and corporate loans by understanding the system flow and executing accordingly.
Analyze, review and forwarding loan and credit applications to competent authority for further analysis, approve or reject procedure with recommendation.
Ensure collection of overdue or delinquent accounts
Execution of Bank Guarantee, Letter of Credit through Structure Financial Messaging System.

 

October 2010 ~ March 2016

 

Location: Mumbai
Bank Teller

Experienced bank teller known for delivering friendly service and personalized attention to all customers.
Solid knowledge of banking regulations and compliance matters; adhere to security and compliance procedures for protection of cash and other assets.
Handle financial transactions at high-volume branch. Manage deposits, withdrawals, transfers and check cashing; verify customer identification, signature and balance information; process loan payments; and open/close accounts.
Achieved an excellent drawer balancing record of zero shortages or overages throughout tenure.
Educated customers on online service offerings and mobile apps. Helped account holders access technology to enhance banking convenience via multiple self-service channels.
Enhance Software Solutions Private Limited – Software Engineer

 

May 2008 ~ September 2010

 

Location: Mumbai
Job Role

Onsite maintenance and development including the new enhancements within the current software version by gathering requirements from the client for the further optimization in the software.
Incident handling; managing requirements and demands of the client in real time debugging and report generation using CRYSTAL REPORTS.
Maintaining main servers of the organization by changing of security password according to the preset frequency set by the organization for 500+ primary servers.
Handling special and major movement activities for data servers and application server migration and timely scheduling of the server activity according to frequency set for all type of OS viz. Windows, Unix, Fedora, Red Hat, Sun Solaris, Tandem, Debian systems.

Achievements

Application development, Phase IV, automated processes of Audit Reports. Reports are received by mails and uploaded in system. The outward receipts are generated in PDF formats by the system and mailed to the client through the periodic scheduler.
Implemented the new penalty structure (altered for the Audit of DP’s) as per SEBI guidelines for the year 2010-2011 in the software.
Tuning the SQL query in the software for the better and swift result for the software and reports, enhancing the response time for end-user.
Education

Bachelor of Science (Major in Information Technology) – Bachelor’s Degree (3 Years)

University of Mumbai – April 2008