Description

THUSHARA PREMARAJAN

135 Park Home Avenue, Toronto, ON M2N 1W7; 437-345-8953; thushara.premarajan@gmail.com

www.linkedin.com/in/thusharapremarajan

 

CAREER PROFILE

A professional with experience in handling roles in administration and marketing roles, seeking to be part of an environment which is highly motivated and progressive where I can exhibit my proven skills for the benefit of the client’s as well as my growth.

 

AREAS OF EXPERTISE

·         Ability to plan workload often with conflicting deadlines  and prioritize work

·         Ability to build a strong relationship both internally and outside of the firm, with a strong client service mentality

·         Strong organizational and time management skills Ability to generate clear effective corporate communication

·         Undertaken content writing and communications for product marketing

·         Ability to work independently as well as part of a team

·         Working knowledge of Microsoft excel, Power point and Word

 

CAREER HIGHLIGHTS

v  Handled close to 8-10  client accounts simultaneously of multiple protocols and diversity

v  Certificate of Excellence obtained for the contribution in global mobility ,handling critical cases and group moves

 

PROFESSIONAL EXPERIENCE

Fragomen (Canada) Co, Toronto, Canada                                                                                                                        Mar 2019 – Present

Immigration Coordinator

Expertise: Global Mobility/Client Relations

 

·         Updating the Global IT Tool and utilizing the internal visa tracking system as required, including liaising with case workers globally to ensure the system remains up-to-date

·         Supporting consultants with multi-jurisdictional client inquiries including preparing templates

In charge of client accounts liaising with them regarding Immigration queries
Provide advice on the adequate immigration processes
Manage the international assignments from initiation to invoicing with respect to the KPIs and ongoing commercial agreements applicable to each client
Fragomen Immigration Services, India (P) Ltd, Bangalore, India                                                                               Jun 2017 – Dec 2018

Associate Consultant-India Inbound

Expertise: Global Mobility/Client Relations

 

·         Corresponded with all parties involved in the In-bound application process for documents and information

·         Advised clients on queries regarding immigration application procedures for ongoing cases;

·         Provided updates to clients, including but not limited to updates when a key step in an application process has been performed, i.e. a benchmark task has been completed;

·         Adhered to client specific protocols, if there is any, such as SLAs etc;

·         Maintained client files in accordance with agreed practice protocols.

 

Fragomen Immigration Services, India (P) Ltd, Kochi, India                                                                        May 2016 – Jun 2017

Associate Consultant-Shared Services

Expertise: Global Mobility/Client Relations

 

·         Assisted in designing, documenting and maintaining the business support activities

·         Assisted different stakeholders like clients, vendors, partner, other offices across the globe

·         Established work priorities, to ensure deadlines are met and procedures are followed

·         Coordinated and planned within teams to allocate work depending on the resources available.

·         Involved in ways to improve monitoring, discover issues and analyzing processes

 

 

 

 

 

 

ZH Healthcare, India                                                                                                                                                            Nov 2015 – Apr 2016

Market Response representative

Expertise: Marketing Communications

 

·         Monitored communication effectiveness and trends, ensure message consistency and accuracy, analyze and apply market research where appropriate.

·         Held responsible for maintaining good working relationships with internal/external stakeholders and Identify areas of opportunity to improve process & communication flow with Sales & Marketing etc.

·         Discovered new Leads through Internet Research and Social media Monitoring/Commenting,

·         Supported ZH Business Development efforts by assisting in online, direct mail and other marketing campaigns, including presentations

·         Write and edit content for internal and external communications, including press releases, articles, web copy, and more

 

Century Plyboards (India) Ltd, Bangalore, India                                                                                                            Jun 2014 – Sep 2014

Internship

 

·         Held responsible for identifying prospective customers and conduct survey among architects in Bangalore city.

·         Analyzed the customer perception towards Century Plyboards(I) Ltd(CPIL)

Supported marketing initiatives, including events, tradeshows, advertising, sponsorships, etc. as well as other marketing and communications projects
·         Obtained suggestions for improvement of ply products of CenturyPly through research.

·         Identifying and scoping market research opportunities to support strategic planning, decision-making, and program evaluation

 

 

 

 

EDUCATION

Capstone Business Simulation Certification                                                                                                   Sep 2015

CAPSIM Management Solutions Inc.

 

Masters – Marketing & Retail Management                                                                                                   Apr 2015

School of Communication and Management,Kochi, India

 

Bachelors – Bio Medical Engineering                                                                                                                Apr 2011

Sri Ramakrishna Engineering College, Coimbatore, India

 

 

 

Reference available on demand