Led a portfolio of digital transformation projects ensuring alignment with the strategic objectives of the Digital Government strategy vision in Qatar to deliver a high quality and impactful Digital Government services.
14+ years of extensive experience in Information Communication Technology field.
6 years in planning and implementation of digital transformation initiatives to accelerate digital government services development.
Specialized in digital innovation, digital government, IT strategy, IT management, IT governance, IT project management and innovation ecosystem building.
Certified Blockchain Business Foundations from Blockchain Training Alliance
Certified Innovation ecosystem building form International Telecommunication Union
Proven technical skills in project management, Agile Methodologies, cloud computing, digital identity, Internet of Things (IOT), smart cities technology, business transformation and process automation, user experience designs and policy development.
Strategic thinker with strong analytical and problem solving skills, able to switch between big picture and detail oriented.
Digital Transformation Project Manager / Specialist
E- Government Programs and Standards Department
Ministry of Transport and Communications – State of Qatar
08 February 2015 – to Present
Provide consultancy and Advising to CxO level and government senior officials related to the latest trends in e-government operations, existing laws, regulations and policies shaping the next generation of Qatar’s Digital Government
Lead the portfolio activities and collaborate with Qatar digital government PMO to guide portfolio planning with respect to identification of priorities, initiative roll-out and dependencies.
Managing projects and collaboration with stakeholders in respect to planning, designing, budgeting and monitoring projects.
Steer Projects activities in alignment with the digital government program strategic objectives.
Identify and manage development of required scopes of work for RFPs to be issued in alignment with initiative rollout plans.
Review and maintain oversight of all initiative plans, to ensure that adequate review cycles are included and completed to meet quality assurance/control requirements.
Review vendor’s approach to quality management and communications management where outlined in formal documentation (e.g. RFPs, tender responses, contracts).
Lead service design and ensure user-centered and responsive design by creating and approving UX assets (wireframes, journey maps)
Validate and report project(s) progress to ensure on-time delivery of contractual commitments.
Lead new service promotion and adoption by different government entities to ensure full utilizing of features.
Manage ongoing contracts and monitor vendor performance and compliance to contractual commitments.
Oversee all deliverables through the deliverable development & approval cycle; validate deliverable status on continuous basis.
Drive the scheduling of the Management Committee meetings, ensuring attendance of members, facilitate meetings and follow up on actions.
Provide guidance to the project team and business participants as required
Review the quality of both English and Arabic version of Government data Exchange governance manual, Open Data policy, and government website and e-Services design policy.
Successfully managed and delivered the following Projects:
1- National Authentication System of Qatar (Digital Identity): Develop digital Authentication system that will integrate and deliver fast, convenient and secure access to Qatar e-Government services. It acts as IDP for all government E-services.
Technologies: Authentication, SAML 2.0, Open ID Connect, SSL, Digital Signature, SSO
2- Qatar Government Cloud (Government-to-Government Service): Build a cloud infrastructure that will provide Infrastructure as a Service (IaaS) for digital services based on industry standards to host the government entities’ solutions and applications.
Technologies: Cloud technologies, Software defined networks (SDN), PPP model
3- Government Data Exchange Platform (Government-to-Government Service): Build a platform to facilitate the transfer and exchange of government data between entities (Providers and consumers) with encryption from end to end.
Technologies: IBM Data Power, IBM API Connect, IBM integration bus, SOA based services, Kubernetes, Docker.
4- Government Payment Gateway (Government to Government Service): Platform to allow individuals and businesses to pay online for all digital e-Services offered by Government entities in Qatar.
Technologies: Credit card payments (Visa, Master, AMX), debit card payments (NAPS), account-to-account payment, 3D secure, e-wallet.
5- Qatar Open Data Portal: Platform to publish governmental data to the public. Technologies: open data soft.
IT Operations Manager
Bariq – Trade and Services
01 July 2007 – December 2014
§ Drive the company first ERP system initiative to successful outcomes in a cross-functional team environment, leading teams, influencing stakeholders, and reducing operation cost.
§ Managed development and implementation of IT infrastructure strategy, architecture, and processes
§ Manage installations, upgrades and configurations of hardware and software and oversee resolve of infrastructure issues escalated by specialist technicians
§ Initiate and establish IT quality and security polices and standards for the company and manage those initiatives through to completion
Master of Science (M.Sc.) in Information Technology Management – 2010
University Technology Malaysia
Bachelor of Science (B.Sc.) in Computer Science – 2006
The Future University
1- Governing and Monitoring the Digital Transformation: Assessing the Qatari Experience since 2003 International Conference on Theory and Practice of Electronic Governance 2021
2- MapReduce scheduling algorithms: a review, The Journal of Supercomputing 2018, https://www.researchgate.net/publication/329541245
3- Big Data: Survey, Technologies, Opportunities, and Challenges
The Scientific World Journal Volume 2014 (2014), Article ID 712826, 18
Attended and received several certifications in the following areas: building innovation ecosystem, smart cities and Technology accessibility from International Telecommunication Union (ITU) Academy.
Attended trainings on Telecommunication for development from GSMA capacity building program.
Completed training on Innovative Business Models for Expanding Fiber-Optic Networks and Closing the Access Gaps from World Bank Group Open Learning Campus
Completed training on Designing and Implementing Effective Entrepreneurship Policies from Politecnico di Milano
1- Participated as speaker panelist at the 2nd Edition of the Future of Digital Government Middle East
2- Participated as speaker panelist at Africa Bank 4.0 Summit speaking about emerging technology for financial inclusion.
3- Keynote speaker in Middle East Cloud and Data Center Market Insights 2021
4- Invited to participate in MENA CDO Connect 2021 as speaker panelist
5- Attended the ITU Global Innovation Forum 2020
6- Invited by ITU to Participate as a speaker in the ITU Regional Development Forum for the Arab Region 2020 (https://www.itu.int/en/ITU-D/Regional-Presence/ArabStates/Pages/Events/2020/RDF/default.aspx )
Languages: Arabic (Mother tongue), English (Fluent)
Marital Status: Married
Date of Birth: 12/06/1985
Qatar FinTech Workforce
Member Since 2019
Member of the Institute of Electronics, Information and Communication Engineers (IEICE) Japan
Membership Number: 91927020
University Technology Malaysia
- June 2010 Masters in IT Management